Terms and Conditions
Website Terms and Conditions
- Company Information
The Athletic Community Europe S.a r.l
Register Luxembourg office:
3 Z.I.Z.A.R.E - ilot ouest
registration number of the company: B207558
The Athletic Community Europe S.a r.l is a sister company of The Athletic Community LLC - S.corp.
Register in United States of America:
925 NW 19th avenue
97209 Portland, Oregon
When you place an online order through the site, you will be requested to provide personal and card payment details.
Orders on the site are subject to the required stock availability. Items added to your basket on the site will not be reserved for you, and are available for sale to other customers browsing the online store at the same time.
When you have placed your order via the site, stock will be reserved for your purchase. However, sales will not be finalised until the order dispatches from the warehouse, and payment is successfully taken.
Duty and delivery Paid (DDP): The customer is responsable for tax and duties.
For VAT, the price show on the website include the VAT. The VAT in Luxembourg is 17%.
The price show on the website does not include shipping fees. The shipping fees are added to the price of the item purchased at the check out, the price vary depending of the country of destination of the purchase.
This shipping fees is added automatically at check out when the customer enter the delivery address.
The carrier used is the company DPD (Luxembourg) Sarl, ZAE Krakelshaff 6, LU-3235 Bettembourg Tel +352-39533970 - www.dpd.lu
Destination and price in euros:
Luxembourg - 6 euros
Belgium - 7 euros
Netherlands - 8 euros
Austria - 11 euros
Switzerland - 11 euros
Germany - 8 euros
Denmark - 12 euros
Spain - 13 euros
Finland - 18 euros
France/Monaco - 6.50 euros
United Kingdom - 9 euros
Greece - 19 euros
Ireland - 12 euros
Italy - 14 euros
Norway - 16 euros
Portugal - 12 euros
Sweden - 13 euros
Bulgaria - 12 euros
Tcheck Republic - 15 euros
Estonia - 15 euros
Croatia - 20 euros
Hungary - 15 euros
Poland - 12 euros
Roumania - 22 euros
Slovenia - 15 euros
Slovakia - 15 euros
For all the countries there is FREE SHIPPING for all the orders over 100 euros
- Payment and order acceptance
We accept the following payment types on our site:
Payments for all orders are taken on dispatch of goods, and are subject to fraud checks and checks by the card issuer.
By submitting your order on our site, you are confirming that the credit/debit card is yours or that you have authority from the cardholder to make the payment. We reserve the right to refuse payments & orders for customers who are not 18 years of age or older.
Your payment and order will only be deemed as final when final payment is taken on dispatch of your goods. We reserve the right to refuse any payments or cancel orders at our own discretion.
- Gift Vouchers
- Return and Exchanges
All orders are packed with the utmost care — that being said, we are just human so sometimes we make errors as well — if your order is not correct please email us immediately so that we may provide you with the corrected items as well as an envelope with pre-paid return shipping.
If you wish to exchange or return an item within the first two weeks (14 businesses days) of your order please email us to help us process your order quickly. We cannot accept items that have been opened and tried on.
To initiate a return please contact the European customer service : firstname.lastname@example.org
Order cancellations under the Distance Selling Regulations/Consumer Contracts Regulations
For customers purchasing in the EU, under the Consumer Protection (Distance Selling) Regulations 2000 (“DSR”) for orders placed before 13 June 2014 and under the Consumer Contracts Regulations 2013 (“CCR”) for those placed on or after 13 June 2014, you have the right to cancel your order within a certain time frame. The Athletic Community will honour such cancellation provided it is made within fourteen days of receiving your items. Notice must be given in writing, either by email or by post to:
The Athletic Community Europe
3 Z.I.Z.A.R.E - ilot ouest
We will make sure we answer in 3 business days.
We will not answer any questions relative to customer service on social media channel like instagram or facebook.
- Intellectual property rights
Usage of The Athletic Community website site grants you no rights to any copyright or intellectual property rights relating to the content of the site. All copyright is protected under national and international law.
Any site content can only be reproduced or distributed with express permission from The Athletic Community.
Any changes we may make to these Terms & Conditions in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to these Terms & Conditions.
Our contact details are set out under the “Contact Us” section of the site.
Governing law and juridiction
These Terms & Conditions are governed by Luxembourg law and you and we agree to submit to the non-exclusive jurisdiction of the Luxembourg courts in respect of any matter arising hereunder.